RETURN AND EXCHANGE POLICY

Last updated: September 23, 2021
Thank you for shopping at weareooble.com
If for any reason, you are not satisfied with a purchase, we invite you to review our policy.
The following terms are applicable for any products that your purchase with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Business Company (Referred to as either ’The Company’, “We”, “Us” or “Our” in this Agreement) refers to Ooble Located at Bengaluru, 560046, IN.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from us.

Service refers to the Website.

Website refers to My Site, accessible from weareooble.com

You means the individual accessing or using the Service or the company or other legal entity on behalf of which individual is accessing or using the Service as applicable.

GENERAL RETURN POLICY

Products that are bought from the Physical Stores can’t be returned. All items are eligible for return and would be processed if conditions are met.

You are always required to ship back the items by following the shipping instruction: Depends

REFUND POLICY

In order to be eligible for a refund, you have to return the product within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:

  • Product must be returned in its original packaging
  • Product wasn’t used or damaged
  • Product must have the receipt or proof of purchase

If the product you have received which turns out to be defective or otherwise of poor quality(save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect or poor quality.

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: [email protected]

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.